Contact us
Get in touch
HEY BEAUTIFUL PEOPLE, WE WOULD LOVE TO HEAR FROM ALL YOU!
For general inquiries about your orders and our products or simply need some beauty advice, feel free to email us directly at online@cosmehut.com.au.
Our team will try to respond to your questions as soon as possible. Please allow at least 1 business day for us to respond back to you. If you have urgent issues, feel free to call our store during business hours or direct message us on our social media platform (Facebook & Instagram).
Facebook - @COSMEHUT
Instagram - @COSMEHUT
YouTube - COSME HUT
Please read our FAQ first before sending us any questions :)
COVID-19, Parcel Delay & Stock Availability
While we love to receive email from you, it's really hard for us to know right now, due to COVID-19 impacting cargo flights and suppliers, when exactly will product X, Y or Z to be back in stock. We suggest you follow our Social Media account and subscribe to our Newsletter, as we will share Re-stock and New Arrival items there. If you have problem with your parcel, please contact parcel courier (Australia Post or Fastway) with the tracking number, and check with them first before coming to us. It is unfortunate that parcel delivery is out of our control at this stage.
Please refer to the latest COVID-19 update page here. Thank you and stay safe everyone! ❤
xoxo,
COSME HUT TEAM
For all customer service & general inquiries please contact us below. One of our staff members will be in contact you within 24 hours.